HTNG Early Access:
The levl-Iq platform
ready for an early look? Here is the scoop
HTNG membership has its benefits. In this case, it is an early look at LEVL Technologies new device intelligence platform, LEVL-IQ. Additionally, you can get an early look at our trial data with Safety NetAccess via a new success story.


Announcing the LEVL-IQ device intelligence platform for hospitality
On May 4th, LEVL will introduce the first comprehensive device identity platform for hospitality. The LEVL-IQ platform is built to provide network operators with device intelligence and device identity while still maintaining user privacy. The platform is an easy-to-deploy SaaS system that accurately identifies devices in just a couple of seconds. The LEVL-IQ platform requires nothing be put on a user device, dramatically simplifying and accelerating adoption. At the core of the system is our unique device identifier, the LEVL-ID. The LEVL-ID is generated automatically from within the network without using any Personally Identifiable Information (PII) from the client.
A SOLUTION TO MAC RANDOMIZATION ISSUES, PROVEN AT SCALE
LEVL and Safety NetAccess have partnered to prove the LEVL-IQ platform at scale. Through a phased testing approach, cirical KPIs have been validated via 1M+ guest and employee connections. The trial demonstrated that the platform can effectively eliminate or reduce MAC randomization issues for many use cases. MAC randomization is being driven by operating system vendors to enhance consumer privacy and reduce the exploitation of user identities by bad actors. As a whole, this is good for consumers, but comes with very real costs. Potential impacts range from revenue loss to a degraded user experience.

AN OVERVIEW OF THE TRIAL
The trial was broken down into four phases and we have currently finished phase II and are working on phase III. This paper will discuss results from phase I and phase II. The four phases are as follows.
- Safety NetAccess lab-based testing of basic efficacy and accuracy – SUCCESS
- Validation of accuracy and performance done at scale and live in Safety NetAccess supported properties – SUCCESS
- Lab based integration with AAA/Radius at Safety NetAccess location – IN PROCESS
- On site property integration testing — TBD
KEY RESULTS TO DATE
To date the results are as follows
Parameter | Result |
Total Connections | > 1.25M Connections Validated |
Number of Unique Devices | ~30K |
Median Time to Recognize a Device | 2.2 Seconds |
Accuracy Rate | >99.5% |
Typical Internet Bandwidth Required per Site | 20K bytes per Second |
% of Connections with Random MAC Address | 61% |
Time to Bring Sites Online | Less Than 30 Minutes Each |
READY TO LEARN MORE?
Of course you can wait until next week to read the product announcement, but if you are ready now you can reach out to LEVL here or read the details of the full success story by downloading it below.
Interested in learning more about Safety NetAccess? Connect with them here.

Find your answer to Device Identity & MAC randomization issues
LEVL can you maintain and enhance network services all the while making it easier to maintain user privacy. Reach out to learn more.